Automation Only

Trust, security, reliability, protection. All at a low monthly per-device cost. Get a quote

Need an IT company who’s got your back and knows your IT infrastructure inside out?

Benefit from our automation, monitoring, and support software at a low monthly cost. Then pay for support only when you need it, at a discounted per hour price.
Security and Protection

Security and protection

We take expert care of your IT systems, infrastructure and assets
Automated Monitoring

Automated monitoring

Allowing for identification of issues before you encounter them
Technical expertise

Technical expertise

We’ll apply our tools and product range to prevent the need for IT support
Price per hour

Pay-per-hour Support

Discounted cost for ad-hoc support, emergencies and project assistance

We’ll take expert care of your IT systems, infrastructure and assets

We’ll use the tools we’ve developed and discovered in over a decade of delivering unlimited IT support service and apply them to your business. Meaning you benefit from our tools, product range, and business know how for a low monthly cost. You also benefit from our expert technical team at a discounted per-hour cost as and when you need ad-hoc support.

Forget the nightmare of software licences, audits, monitoring tools, user accounts and get to work on increasing productivity and profitability.

Hero IT Support Scales
Omar, Director - Overseas Work Experience Placement Company
"Hero IT Support aren't your typical robotic support company, they are pro-active partners and get the job done in the most effective and efficient way"
Hero IT Support Scales
Susan, Director - Building and Restoration Firm
"It's refreshing to see a company that makes decisions and recommendations not as a separate company, but as our true technology partner"
Hero IT Support Scales
Emma, Operations Manager - Managed Print Services
"We strongly recommend Hero IT Support. They are friendly, professional and they talk to us in terms of business efficiencies rather than simple IT "
Hero IT Support Scales
Carly, Manager - Accountancy Firm
"With the Hero IT Support team, you aren't just getting IT Support. You are getting a friendly, passionate team of people with your business' best interests at the forefront of their decisions and solutions"
Hero IT Support Scales
Ben, IT Manager - Structural Engineering Sector
"They have not let us down and we consider them to be a key part of our business model. I cannot recommend them highly enough"

Discounted pay-per-hour support

Automation only will benefit those whose day to day support ticket requirements are low – and if you only really need cover in case of emergencies, ad hoc staff cover, sickness cover and project support.

Best of all, when you need support, you’re already fully set up in the Hero IT Support ticketing system and we know the technology your business revolves around. Meaning rapid response, immediate remote connection in to your machines, quick resolutions and ideally no problem ever happening twice.

Our business improvement agent runs in the background on your device can alert us to issues even before you are aware of them. Meaning we can fix the problem before you even have to submit a ticket. Safeguarding you in the background, keeping your staff focused on doing their job and your business moving forward.

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