Managed Backup IT Services


Friendly Support


Unlimited IT Support


Tech Experts


Maximise Your Performance


We Have Your Back

Losing Data will Hurt Your Business

As a small business IT support company, we provide backup solutions based on the international best practice of 3 – 2 – 1, 3 copies of the data on two different storage types and one offsite.

Our solution allows us to monitor and make sure that your backups are working and that your data can be restored.


Minimise Downtime

Service downtime effects productivity and profitability. We will keep your business up and running.


Cost Effective and Time Efficient

We will restore your down servers within a set period, and we carry out regular tests.


Fully Automated

We are notified of any issues and act 24/7 to make sure we have your backup.


Secure & Fully Encrypted

We store your offsite backups securely encrypted with only access to it from key personnel

Did you know:

  • 43% of companies that experience significant data loss never re-open
  • 99% businesses do not backup daily
  • £8000 per day average cost to company for SME downtime
  • 60% backups are incomplete

Always Listening, Always Ready

Our managed backup solution is fully managed, monitored and maintained around the clock to make sure that any issues provide us with an immediate alert.

We make sure that your data is available to be able to be restored at any given point, as fast as the connectivity allows. The solution includes restoration of missing data, all you need to do is let us know of any accidental deletion and our support team will retrieve it for you as part of our managed IT services.

Encryption is an essential part of making sure your backups cannot be seen by anyone else and helps with meeting standards of GDPR.


6 Reasons You Need Hero IT Support

1. The Right Fit

We understand each business is different, this is why we take time to understand your business and requirements.

2. Dedicated Team

Our support team is dedicated to make sure we provide friendly and accurate support to your team.

3. On Your Side

It is about making sure that you are able to provide the service you desire to your clients, we are here to make sure that happens.


4. Digital Transformation

Keeping up with the latest technology is important but only if it provides value to your business. We keep up with the latest trends and will only make suggestions if it matches your business requirements.

5. Financial

Our fixed pricing model means that our clients are able to forecast and budget accordingly.

6. We are all Human

We are all human beings and we will always treat everyone with respect, our team enjoys coming into work and that helps with communication to our clients.