Friendly Support
Unlimited IT Support
Tech Experts
Maximise Your Performance
We Have Your Back
Do You Require the Fastest Uncontested Speed with an amazing SLA?
Connectivity is crucial for every business but if reduced speed and downtime is not acceptable then we have dedicated lines for the business.
Guaranteed Bandwidth
Your speed is guaranteed throughout the contract
Service Level Agreement
Special SLA’s to make sure downtime is minimal
Download/Upload
Upload equals the download speed allowing for fast speeds when moving data to other locations.
Disaster Recovery
Backup lines implemented for in the event of a fault so you can keep working
Issues with Broadband Solutions
If you’re using Broadband there are four problems that you just can’t get away from
- You are sharing your connection with other businesses (Usually between 8 – 20)
- Slow SLA’s as Broadband can take up to 5 working days to fix the fault
- Download speed can be over 4 x the speed of upload
- Best effort service, no guarantee for speed
Why Use Leased Lines
- Pick speeds up to 10Gbps
- Guaranteed Speed
- Upload is the same as download
- SLA of up to 6 hours
We install hardware to cope with additional speeds so if in the future you require to increase then all the hardware is already in place.
Not sure you know what you need?
The Evolution Of Broadband
Click below to read our post about the different types of Broadband available to your business today
6 Reasons You Need Hero IT Support
1. The Right Fit
We understand each business is different, this is why we take time to understand your business and requirements.
2. Dedicated Team
Our support team is dedicated to make sure we provide friendly and accurate support to your team.
3. On Your Side
It is about making sure that you are able to provide the service you desire to your clients, we are here to make sure that happens.
4. Digital Transformation
Keeping up with the latest technology is important but only if it provides value to your business. We keep up with the latest trends and will only make suggestions if it matches your business requirements.
5. Financial
Our fixed pricing model means that our clients are able to forecast and budget accordingly.
6. We are all Human
We are all human beings and we will always treat everyone with respect, our team enjoys coming into work and that helps with communication to our clients.