You know it’s coming and it’s big news, but are you ready for it?

What exactly do the new regulations mean for your business?

Find out from our in-house certified GDPR practitioner.

What is GDPR?   

GDPR is the new General Data Protection Regulation. It comes into law on 25th May 2018 and affects every business in the EU.  

For consumers it’s good news as we all deserve a level of choice about what personal data companies keep about us and how they use it. However, for business owners GDPR marks a colossal shift and requires a complete overhaul of data policies and systems. 

It is essential that IT Systems are secure, data is encrypted and clients are aware of the data you hold on them and the way you monitor them.

It affects the way businesses use personal data in the following ways:

Collecting personal data

Collecting personal data

Both B2B and B2C – via forms, cookies, analytics, marketing lists, social media, paper trails…

Storing data

Storing personal data

Encryption is key. All data must be encrytped at point of collection, transfer and storage. No excuses.

Gaining consent

Using data - consent

Seeking, recording and managing consent is changing. An effective audit trail is mandatory.

Pre GDPR data

Data definition

It’s not just about marketing lists. GDPR covers all individuals – employees, suppliers, creditors, debtors….

Non-compliance can end up in big fines, and ignorance is no excuse as the ICO regulations have been circulating for some time. The financial penalties are up to €20 million or 4% of your annual global turnover, whichever is highest. The ICO can also force you to destroy data and can be hugely destructive to your reputation. 

We take GDPR seriously

I’m Ragnar, Director of Hero IT Support. I’m a certified GDPR practitioner and an expert in data compliance. My credentials include:

  • 10+ years experience as a company Director
  • Software developer
  • BSc, Computer Science and Artificial Intelligence
  • Directly responsible for data security/transfer/encrytion for our 70+ clients
  • Business technology advisor and public speaker
  • Qualified EU GDPR Foundation level and Practitioner

Expert knowledge of data processing, encryption, transfer, storage and collection is essential for the modern day IT Support company.

If you need help in making sense of GDPR, what it means for your organisation and the tools and products that are available to you to automate IT security, head over to We think it’s such a crucial issue that we’ve written a website full of resources to help you get on the right track to GDPR compliance.  And I’m always ready to chat through all things GDPR too – let’s talk.

What about Brexit?

Together we grow businesses

We thrive on the relationships we have with our customers. Together we grow businesses through the right technology. And we’re constantly adding to our suite of tools meaning although we can fix your IT issues rapidly, we often won’t need to because you won’t encounter the problems in the first place. No time wasted on IT support issues = empowering your employees to do more, go faster and maximise your business efficiencies.

Productivity, future-proofing and protection – all at a low monthly cost. Get in touch today.