The cybercriminal will pretend to be calling from either your bank or the police department. They will alert you that their system has found fraudulent activity with your account or your bank card is due to expire. The cybercriminals convince the victim they are genuine by telling them to call the legitimate number. So the victim does this, but the fraudster hasn’t hung up, so you are still on the phone to them. You are then asked to read out your PIN number or type it into the keypad. Further details and questions are asked which results in you revealing confidential information. Then you are informed that a courier will be collecting your card in order to replace it. Therefore, by this point you have given out your card details, name, address and phone number. This is just one example of the active courier scams around.