IT Company in Kent

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Lying on the boarder of Greater London, Kent is a professional, business-focused county where some of our first customers took up our IT services. Providing strategic IT Support Kent companies require has given us valuable and transferable experience working with the IT infrastructure of a managed grade II listed building in the heart of Maidstone.

As one of Kent’s best managed IT service providers, we use our expanding knowledge to continuously improve and embark on new IT solutions and projects, applying best practices to every customer we support.


Fixed monthly cost

Keep support costs under control with fixed per-device, per-month invoicing, that grows with your business


Fixed monthly cost


Highly Skilled Engineers

Resolve IT issues, if they appear, with our team of highly trained professionals 


Highly Skilled Engineers


Long term Vision

We will create a road map & help budget your IT costs so there are no hidden fees


Long term Vision


Automation, Software & Licensing

We continually monitor the health of your hardware & network, so we can resolve issues before they stop you.


Automation, Software & Licensing

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Friendly Support

Relationships are built, trust is earned. We provide service with a smile and a genuine interest in your business


Unlimited IT Support

Onsite & remote support at no additional cost


Tech Experts

Our passion for technology keeps our customers’ businesses transforming for the better


Maximise Your Performance

Making sure downtime is minimized through automated back-end tasks


We Have Your Back

Choose a technology partner who is watching your back

6 Reason You Need Hero IT Support

1. The Right Fit

We understand each business is different, this is why we take time to understand your business and requirements.

2. Dedicated Team

Our support team is dedicated to make sure we provide friendly and accurate support to your team.

3. On Your Side

It is about making sure that you are able to provide the service you desire to your clients, we are here to make sure that happens.


4. Digital Transformation

Keeping up with the latest technology is important but only if it provides value to your business. We keep up with the latest trends and will only make suggestions if it matches your business requirements.

5. Financial

We are all human beings and we will always treat everyone with respect, our team enjoys coming into work and that helps with communication to our clients.

6. The Human Side Of IT

We don't believe in technology for technologies sake.  We see IT as a tool for human beings to get stuff done, when done properly it makes life well ... better

Three Month Trial – Cancel Anytime

Trial lasts 3 months from commencement date

You can cancel any time or switch to another service within this period

The premium audit is included free of charge only in the Unlimited IT Support trial

Satisfaction Guarantee

We put tremendous care and attention into onboarding new customers. Our cancel anytime trial shows we have proven to our clients we have what it takes to deliver. 

We want to prove it to you! 

Hero IT Support

Your Business Technology Partner

We are refreshingly different from other IT companies; we keep our tech talk to a minimum and provide cost effective solutions.

Are you looking for Unlimited business IT support in Kent? Look no further! We take pride in offering Unlimited IT services. This is the most cost-effective, fully managed support you’ll find from any of Kent’s managed IT service providers. This allows us to bring the latest and most secure IT solutions to your business, making us true technology partners.

We pride ourselves in optimising technology and ensuring it remains safe and secure. Our IT Support technicians are dedicated to getting your problems resolved, not just temporarily, but ensuring you don’t keep getting the same issues back again. We also enjoy getting to know your staff, creating a rapport and understanding your business. There aren’t many IT companies in Kent that offer this level of dedicated and tailored service.

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