Friendly Support
Unlimited IT Support
Tech Experts
Maximise Your Performance
We Have Your Back
Automation Only, No IT Support
When you need help to mitigate issues before they arise without the additional expense of IT Support
Proactive monitoring of your business with occasional support when needed
Security and Protection
Setup and addition to our ticketing system allows for time saving when IT Support is required.
Automated Monitoring
We monitor your devices by identifying issues before they happen and, if possible, rectify them immediately
Hourly Rate Discount
Discounted hourly rate discount for remote and onsite support
Technical Expertise
Access to our support service for advice & support
6 Reasons You Need Hero IT Support
1. The Right Fit
We understand each business is different, this is why we take time to understand your business and requirements.
2. Dedicated Team
Our support team is dedicated to make sure we provide friendly and accurate support to your team.
3. On Your Side
It is about making sure that you are able to provide the service you desire to your clients, we are here to make sure that happens.
4. Digital Transformation
Keeping up with the latest technology is important but only if it provides value to your business. We keep up with the latest trends and will only make suggestions if it matches your business requirements.
5. Financial
Our fixed pricing model means that our clients are able to forecast and budget accordingly.
6. We are all Human
We are all human beings and we will always treat everyone with respect, our team enjoys coming into work and that helps with communication to our clients.