Pay as You Go IT Support


Friendly Support


Unlimited IT Support


Tech Experts


Maximise Your Performance


We Have Your Back

Outsourced IT Services Only When You Need IT

Would you like business IT services on a pay per hour rate in case of an emergency, as opposed to Unlimited IT Support?

Our PAYG option allows you to have small business IT support only when needed.

If you are unsure about why you require business IT support, let us know so we can run through the requirements and provide the best managed IT services solution to meet your budget.


Fixed Rate

Fixed per hour billing for onsite, remote & IT projects


Only Pay for What You Use

Perfect for one-off IT projects, upgrades and office moves


Track & Monitor

Our ticketing system allows for tracking of duration and will keep you informed of our progress


Quick Response

Our IT support desk is at your service to make sure your business’s IT requirements are looked at as soon as possible

When Pay as You Go is Suitable

  • You require cover for your in-house IT staff when they are not available or absent

  • Technical project to be rolled out

  • Disaster has struck and you require a hero!

  • You want to try us out before signing into an SLA, did you know we provide a 3-month trial?


Need More Support?

Take a look at our Automation Only and Unlimited IT Support options.

Give us a call on 0800 680 00 88 to discuss the plan best suited to your company.

6 Reasons You Need Hero IT Support

1. The Right Fit

We understand each business is different, this is why we take time to understand your business and requirements.

2. Dedicated Team

Our support team is dedicated to make sure we provide friendly and accurate support to your team.

3. On Your Side

It is about making sure that you are able to provide the service you desire to your clients, we are here to make sure that happens.


4. Digital Transformation

Keeping up with the latest technology is important but only if it provides value to your business. We keep up with the latest trends and will only make suggestions if it matches your business requirements.

5. Financial

Our fixed pricing model means that our clients are able to forecast and budget accordingly.

6. We are all Human

We are all human beings and we will always treat everyone with respect, our team enjoys coming into work and that helps with communication to our clients.