Friendly Support
Unlimited IT Support
Tech Experts
Maximise Your Performance
We Have Your Back
Outsourced IT Support Only When You Need IT
Would you like IT on a pay per hour rate in case of an emergency?
Our PAYG option allows you to have IT support only when needed.
If you are unsure about why you require IT support, let us know so we can run through the requirements and provide the best solution to meet your budget.
Fixed Rate
Fixed per hour billing for onsite, remote & projects
Only Pay for What You Use
Perfect for one-off projects, upgrades and office moves
Track & Monitor
Our ticketing system allows for tracking of duration and will keep you informed of our progress
Quick Response
Our support desk is at your service to make sure your IT requirements are looked at as soon as possible
When Pay as You Go is Suitable
You require cover for your in-house IT staff when they are not available or absent
Technical project to be rolled out
Disaster has struck and you require a hero!
You want to try us out before signing into an SLA, did you know we provide a 3-month trial?
Need More Support?
Take a look at our Automation Only and Unlimited IT Support options.
Give us a call on 0800 680 00 88 to discuss the plan best suited to your company.
6 Reasons You Need Hero IT Support
1. The Right Fit
We understand each business is different, this is why we take time to understand your business and requirements.
2. Dedicated Team
Our support team is dedicated to make sure we provide friendly and accurate support to your team.
3. On Your Side
It is about making sure that you are able to provide the service you desire to your clients, we are here to make sure that happens.
4. Digital Transformation
Keeping up with the latest technology is important but only if it provides value to your business. We keep up with the latest trends and will only make suggestions if it matches your business requirements.
5. Financial
Our fixed pricing model means that our clients are able to forecast and budget accordingly.
6. We are all Human
We are all human beings and we will always treat everyone with respect, our team enjoys coming into work and that helps with communication to our clients.