Friendly Support
Unlimited IT Support
Tech Experts
Maximise Your Performance
We Have Your Back
A Telephone System Designed for You
Reliable, affordable, easy-to-use
Managed VoIP
Cost Effective, Easy to Use and Reliable Business Telephone Solution
Cost Savings
Compared to other solutions, VoIP provides cheaper call rates and bundles
Intelligent
Management of multiple sites from one central source
Reliable
Making sure your business can make and receive calls from customers
Scalable
Suitable solutions from 1 – 500 + businesses
Why Choose our Solution?
Monthly Cost
We offer a simple monthly payment option per user which comes with a handset and installation
Flexible
Our solution only requires a business grade connectivity solution, making office and remote working easy
Secure
Fully compliant with the latest standards, encrypted and secured through a firewall
Reliable
Our solution is more reliable than traditional PBX systems due to minimal requirements and connectivity availability
INTEGRATION
CRM and mobile phones are just way we can integrate the VoIP solution to increase your productivity and customer satisfaction
Disaster Recovery
Built in resilience and backup solutions to make sure you never miss a call again
Pay for What you Need
Don’t pay for additional features which you may never use, our tiered service solution means that you will not pay for additional services outside of your requirements
Future Proof
We will keep you up to date behind the scenes making sure you do not need to purchase expensive hardware every few years
Telephony for Today
Our solution is ideal for customers on the Unlimited IT Support as all the support is included within one cost effective price.
This saves you money for paying for every support request and minimises support because we are already familiar with your system
Our solution includes being able to remotely monitor and rectify issues without it affecting you.
Communication is a key part to running a business which is why you need to make sure that you are partnering with a company who puts their customers first.
6 Reasons You Need Hero IT Support
1. The Right Fit
We understand each business is different, this is why we take time to understand your business and requirements.
2. Dedicated Team
Our support team is dedicated to make sure we provide friendly and accurate support to your team.
3. On Your Side
It is about making sure that you are able to provide the service you desire to your clients, we are here to make sure that happens.
4. Digital Transformation
Keeping up with the latest technology is important but only if it provides value to your business. We keep up with the latest trends and will only make suggestions if it matches your business requirements.
5. Financial
Our fixed pricing model means that our clients are able to forecast and budget accordingly.
6. We are all Human
We are all human beings and we will always treat everyone with respect, our team enjoys coming into work and that helps with communication to our clients.