VoIP designed for you
Hero IT Support’s managed VoIP service includes consultation, customised VoIP design for your business, installation, maintenance and support. This service is priced per handset with handsets and calls/minutes sold separately at competitive prices. With no need to install dedicated hardware our cost-effective, flexible and straightforward IP telephony offering delivers the service you need, whatever your business.
Why choose Hero’s IT Managed VoIP service?
- Automatic call forwarding, routing, recording and playback
- Unlimited internal extensions and fully scalable
- Crystal Clear Calls.HD Voice call quality
- Use anywhere in the world with an internet connection
- Automated upgrades and immediate implementation of new features
- No need to change your number
- IVR/Menu system i.e. “Dial 1 for helpdesk, 2 for sales”
- Prioritized network connection for calls with its own internet
- Voicemail to email – Send voicemails as an MP3 file to your email
- Softphones and audio/video conferencing available (set up charges may apply)
- Intuitive self-service online tool/configuration portal
- Reliable, Secure, PCI compliant
- Integrates with many CRM systems meaning instant recognition and greeting
Hero IT Support’s managed VoIP service is available with our Unlimited IT Support or Automation Only packages. Meaning when you need support, you’re already fully set up in the Hero IT Support ticketing system and we know the technology your business revolves around. Meaning rapid response, immediate remote connection in to your machines, quick resolutions and ideally no problem ever happening twice.
Our business improvement agent runs in the background on your device can alert us to issues even before you are aware of them. Meaning we can fix the problem before you even have to submit a ticket. Safeguarding you in the background, keeping your staff focused on doing their job and your business moving forward.
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