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When is the Right Time To Take On My Own In-house IT Person or Outsource My IT Support?

Are you wondering when is the best time to take on an in-house IT person or if it’s worth looking at outsourcing your IT Support? Take a look at this article for more information.

The Shocking Truth About Connectivity That They’ve Been Keeping Secret From You For Years!!!

There a few topics that can kill the soul of a conversation as quickly as one around (what we in IT call) ‘Connectivity’, or (what normal people call) ‘Broadband’.   Woeful tales of slow download speeds and spluttery service-levels have long abounded the...
Managed VoIP Phones

VoIP Phones: Empower Your Business

What are VoIP Phones? 'Voice over Internet Protocol’ phones are digital and rely on the internet. VoIP phones are geared for businesses with efficient capabilities for employees. Businesses use VoIP as it provides more features that standard phones. Some of these...
Business Tools

Our Top Three Business Tools

Virtual Business Tools   As an IT company, we make sure that our technicians are always equipped with the right business tools to help our customers when on site. Each one of our technicians carry their own flight cases with the most vital tools to fix most...
Women in Technology STEM Event 2016

STEM and Women in Tech at Hero IT Support

At Hero IT Support, we don’t like stereotypes and believe it is important to provide both men and women equal opportunities when it comes to work roles and career progression. It is because of this that we are proud to have women in our technical, management,...
Safe Internet Use in Business

How to Create an Advanced Search on Google

Use Advanced Search on Google to find exactly what you are looking for safely and securely: To complete an Advanced search on Google, type what you are looking for as normal in the search bar. Then when the results page is...
Website Cookies

Cookies: Manage Your Cookies on Google Chrome

Download the Guides BelowFollow this guide to completely manage your cookies and cookie preferences on Google Chrome, giving you full control to complete actions such as deleting, setting preferences, allowing and blocking. Quick Overview A First-Party Cookie is...
How To Set Up Emergency Contact Information on a Mobile Device

How To Set Up Emergency Contact Information on a Mobile Device

If you or your child were to ever be in an emergency or an unresponsive state, those attempting to help can access the emergency contact information without needing to know the code to unlock the mobile phone. This way, all important medical information and emergency...
Internet Safety Tips for Parents 2019

Internet Safety Tips for Parents 2019

Download and follow this free guide to implement the latest internet safety tips for 2019 to ensure you and your children remain safe when using the internet. With so much cybercrime and so many more people taking advantage of the benefits the internet can bring....
How to Set Up a VPN on a Mobile Device

How to Set Up a VPN on a Mobile Device

WiFi on your mobile device whilst working can be risky. However, using a VPN (Virtual Private Network) ensures that your online activity is safe from cybercriminals intercepting your activity through WiFi. To set up a VPN on your mobile follow the steps below, or...