Fixed monthly cost
Support from highly skilled engineers
Future-proofing your business
Software and licencing included
We’ll take expert care of your IT systems, infrastructure and assets
We’ll use the tools we’ve developed and discovered in over a decade of delivering unlimited IT support service and apply them to your business. Meaning you benefit from our tools, product range, and business know how for a low monthly cost. You also benefit from unlimited support from our expert technical team.
Forget the nightmare of software licences, audits, monitoring tools, user accounts and get to work on increasing productivity and profitability.
With unlimited IT support you’re already fully set up in the Hero IT Support ticketing system. So we know the technology your business revolves around. Meaning rapid response, immediate remote connection in to your machines, quick resolutions and ideally no problem ever happening twice.
Our business improvement agent runs in the background on your device can alert us to issues even before you are aware of them. Meaning we can fix the problem before you even have to submit a ticket. Safeguarding you in the background, keeping your staff focused on doing their job and your business moving forward.
Our Process, your progress
We have built up a unique IT alignment process with over a decade’s worth of experience as an unlimited business IT support provider. We know how to take the errant systems and place them under exact control.
- Your business benefits from over a decades experience of fixing IT problems. Plus the knowledge gained from resolving thousands of technological issues
- You have access to a library of policies and procedures that help your business run more efficiently and effectively. We have created this as a premium complimentary package for our valued customers
- Every IT issue we resolve is fed into the alignment respository so we can fix it faster in the future, or prevent it from happening altogether
- Alignment is process based and results based to document all lessons learned and use them to be faster, more efficient, labour-saving, cost-effective for you