fbpx

Looking for fast, reliable IT Support?

From Unlimited IT Support to GDPR compliance, we've got your back
Get a quote
Let’s face it, IT Support systems are essential to your business. Keeping up with technology is essential to your business growth. Backups and encryptions are essential to your security and reputation. And so on and so on…

Here’s an idea. Let Hero IT Support be essential to your business instead

Friendly Support

Relationships are everything. Our expert engineers are warm, friendly and interested in your business.

Tech experts

We’re passionate about technology. We’re innovators, early adopters and sharers. As you’ve got enough to do.

Shared objectives

We believe in business efficiency – both your business and ours. So we get things right first time.

Precisionists

Only with precise methods, a clear audit trail and agile processes do we ensure maximum performance

“Hero IT Support aren’t your typical robotic support company, they are pro-active partners and get the job done in the most effective and efficient way.”

Omar Mohamed – Director at Work the World

So much more than IT Support

We are a technology company who speaks the language of business efficiencies, not technological jargon.  You can leave the tech to us and get on with growing your business, meaning we not only save you money but help you to be more profitable.

Unlimited IT Support

Fully Managed IT support for a fixed monthly cost

Pay per hour Support

No contracts. Pay for the hours that you need, no more.

Website monitoring

Keep your most valuable digital asset secure

Managed Anti-Virus

Security and protection – guaranteed

VoIP

A complete telephone system for today’s agile business

Backup

Fully automated, secure and encrypted – your data is our priority

Projects

Project support/ management from strategy to implementation

GDPR Compliance

GDPR Practitioners – ask for advice, tips and sample policies

Take a look at the latest news

Superhero Charity Day 2018- Raising Money for Family Fund in the Brighton Community

Superhero Day 2018: Raising Money for Family Fund

As a company, we at Hero IT Support love to do our bit for charities and our local Brighton community. Whether it’s encouraging school children to take STEM GCSE’s or raising money by dressing up. That’s why for International Day of Charity, we hosted our own...
Microsoft Office 365 Multi-Factor Authentication App Passwords

How to create an ‘App Password’ for Office 365 Multi-Factor Authentication

What is an 'App Password'?   Multi-Factor is the latest in two-factor authentication technology from Microsoft. Some apps such as Skype and the Outlook mail app on some mobiles, cannot support the Office 365 this new and secure verification process. If you do not...
Why your business needs encryption

Encryption: What is it and why does your business need it?

Encryption is the process of encoding digital data so that only those authorised can access it. Encryption effectively “renders the original data unintelligible and the process cannot be reversed without access to the correct decryption key.” (General Data Protection...
Microsoft Office 365 Multi-Factor Authentication

Multi-Factor Authentication – The key to protecting your businesses Microsoft Office 365 accounts

We have a solution for you, to dramatically reduce this risk posed to your business: Microsoft Azure’s Multi-Factor Authentication.

How to spot and avoid the latest email scams- ‘The Fake One Drive Login’

Recently we have received a lot of reports of scam emails. However, these are becoming harder to spot. Especially when the email comes from one of your work colleagues real email accounts.

Outlook on an iOS device

Setting up Outlook on your iOS device

Whether it’s for business or personal emails, follow this simple and easy, step-by-step guide on how to set up Outlook on your iOS device. You will need to make sure your device is up to date and compatible. Some of the text in the images have been removed for confidentiality…

Outlook emails

How to add a shared mailbox on the Outlook mobile app with 2018 update

The Outlook app no longer has the ‘shared mailbox’ feature. However, follow this guide for a simple way to continue to gain access from the mailboxes that you do share by

Turn off the focused inbox in Outlook

Turn off the focused inbox in Outlook

Microsoft Outlook automatically sorts your emails into a ‘focused’ inbox and an ‘other’ inbox. Some people find this helpful as it places the seemingly most important emails into the focused inbox, then anything else into the other inbox. However …

How to turn off clutter in Outlook

Turn off clutter in Outlook

The clutter feature in Microsoft Outlook can be helpful to organise your emails into what Outlook believes are low-priority. However, this isn’t always helpful. Some of your emails may be put in the clutter inbox but still be quite important…

Keep more than 12 months worth of emails offline on Outlook

Keep more than 12 months worth of email history offline in Outlook

Outlook has a lot of default settings which few people know how to alter. One example is being able to download more than 12 months worth of history offline in Outlook. This is particularly important when long, ongoing projects last more…

Like the sound of reliable IT Support?

Arrange a callback from one of our engineers who can talk through what you need and help you decide if Hero IT Support is right for you.