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Let’s face it, IT Support systems are essential to your business. Keeping up with technology is essential to your business growth. Backups and encryptions are essential to your security and reputation.

Knowledge is profit. As a business leader, being correctly and thoroughly informed about IT is key to making the right choices to maximise profitability, growth and ultimately profit.

Friendly Support

Relationships are everything. Our expert engineers are warm, friendly and interested in your business.

Tech Experts

We’re passionate about technology. We’re innovators, early adopters and sharers. As you’ve got enough to do.

Shared Objectives

We believe in business efficiency – both your business and ours. So we get things right first time.

Maximum Performance

Only with precise methods, a clear audit trail and agile processes do we ensure maximum performance

Hero IT Support Scales
Omar Mohamed, Director - Overseas Work Experience Placement Company
"Hero IT Support aren't your typical robotic support company, they are pro-active partners and get the job done in the most effective and efficient way"
Hero IT Support Scales
Susan Kennedy, Director - Building and Restoration Firm
"It's refreshing to see a company that makes decisions and recommendations not as a separate company, but as our true technology partner"
Hero IT Support Scales
Emma Plausin, Operations Manager - Managed Print Services
"We strongly recommend Hero IT Support. They are friendly, professional and they talk to us in terms of business efficiencies rather than simple IT "
Hero IT Support Scales
Carly Pain, Manager - Accountancy Firm
"With the Hero IT Support team, you aren't just getting IT Support. You are getting a friendly, passionate team of people with your business' best interests at the forefront of their decisions and solutions"
Hero IT Support Scales
Ben Saunders, IT Manager - Structural Engineering Sector
"They have not let us down and we consider them to be a key part of our business model. I cannot recommend them highly enough"

So much more than IT Support

We are a technology company who speaks the language of business efficiencies, not technological jargon.  You can leave the tech to us and get on with growing your business, meaning we not only save you money but help you to be more profitable.

Unlimited IT Support

Fully Managed IT support for a fixed monthly cost

Pay Per Hour Support

No contracts. Pay for the hours that you need, no more.

Website Monitoring

Keep your most valuable digital asset secure

Managed Anti-Virus

Security and protection – guaranteed

VoIP

A complete telephone system for today’s agile business

Backup

Fully automated, secure and encrypted – your data is our priority

Projects

Project support/ management from strategy to implementation

Managed Disclaimer

The solution to your legally compliant email signatures

Take a look at the latest news

How To Set Up Emergency Contact Information on a Mobile Device

How To Set Up Emergency Contact Information on a Mobile Device

If you or your child were to ever be in an emergency or an unresponsive state, those attempting to help can access the emergency contact information without needing to know the code to unlock the mobile phone. This way, all important medical information and emergency...
Internet Safety Tips for Parents 2019

Internet Safety Tips for Parents 2019

Download and follow this free guide to implement the latest internet safety tips for 2019 to ensure you and your children remain safe when using the internet. With so much cybercrime and so many more people taking advantage of the benefits the internet can bring....
How to Set Up a VPN on a Mobile Device

How to Set Up a VPN on a Mobile Device

WiFi on your mobile device whilst working can be risky. However, using a VPN (Virtual Private Network) ensures that your online activity is safe from cybercriminals intercepting your activity through WiFi. To set up a VPN on your mobile follow the steps below, or...
How To Set Up a WiFi Hotspot

How To Set Up a WiFi Hotspot on Your Mobile Device

Many people are increasingly relying on WiFi Hotspots when working on the go. This however, does come with cybercrime risks. In order to protect your personal and business data, you need to use WiFi Hotspots securely. If you are unsure if a hotspot is safe, it's best...
Superhero Charity Day 2018- Raising Money for Family Fund in the Brighton Community

Superhero Day 2018: Raising Money for Family Fund

As a company, we at Hero IT Support love to do our bit for charities and our local Brighton community. Whether it’s encouraging school children to take STEM GCSE’s or raising money by dressing up. That’s why for International Day of Charity, we hosted our own...
Microsoft Office 365 Multi-Factor Authentication App Passwords

How to create an ‘App Password’ for Office 365 Multi-Factor Authentication

What is an 'App Password'?   Multi-Factor is the latest in two-factor authentication technology from Microsoft. Some apps such as Skype and the Outlook mail app on some mobiles, cannot support the Office 365 this new and secure verification process. If you do not...
Why your business needs encryption

Encryption: What is it and why does your business need it?

Encryption is the process of encoding digital data so that only those authorised can access it. Encryption effectively “renders the original data unintelligible and the process cannot be reversed without access to the correct decryption key.” (General Data Protection...
Microsoft Office 365 Multi-Factor Authentication

Multi-Factor Authentication – The key to protecting your businesses Microsoft Office 365 accounts

We have a solution for you, to dramatically reduce this risk posed to your business: Microsoft Azure’s Multi-Factor Authentication.

How to spot and avoid the latest email scams- ‘The Fake One Drive Login’

Recently we have received a lot of reports of scam emails. However, these are becoming harder to spot. Especially when the email comes from one of your work colleagues real email accounts.

Deploying iPhones Across Businesses

Setting up Outlook on your iOS device

Whether it’s for business or personal emails, follow this simple and easy, step-by-step guide on how to set up Outlook on your iOS device. You will need to make sure your device is up to date and compatible. Some of the text in the images have been removed for confidentiality…