BUSSINESS IT SUPPORT
Per DEVICE BUSINESS IT SUPPORT
The ‘Per Device’ IT support model is tailored for businesses looking for a device-centric approach.
+97%
Customer satisfaction
+90%
Same Day Resolution
+95%
No Queue Time
Per Device Business IT Support
straightforward and scalable
This model is most effective for organizations with a stable or limited number of devices, or where device usage is a priority over the number of users.
Direct Device Management
Focus on managing and supporting each specific device.
Cost-Effective
Ideal for smaller businesses with limited devices.
Customized Support
Different levels of support based on device criticality and usage.
Inventory Tracking
Simplifies asset management and tracking of each device.
Fixed Office Environments
Well-suited for businesses with a stable number of devices.
Monitor and Secure
Easier to implement security measures at a device level.
Simplified IT Infrastructure
Direct focus on the devices being used within the company.
Flexibility in Support
Allows for varying levels of support based on the device type and role.
SATISFACTION GUARANTEE
3 MONTH TRIAL
Start your new contract with a 3 month cancel any time trial.
Per User and Per Device
Remote and Onsite IT Support
Not every business if office based, and not everyone needs onsite support.
Pick the cost effective model that’s right for your business.
Remote business IT Support
Save money by selecting remote support only.
If you need onsite support we’ve still got you covered with our discounted hourly rate.
REMOTE AND ONSITE business IT Support
Get full cover and piece of mind by adding Onsite IT Support to your bundle.
For a fixed predictable monthly fee.
More Than Just IT Support
Let Hero IT Support be your businesses technology partner. From basic break fix to advanced projects and strategy, Hero can help transform your business.
Projects
Hero delivers SharePoint, Microsoft 365, office moves, VoIP rollouts and many more projects.
cyber security
Need to boost your security? Call Hero for a conversation about Cyber Security today.
connectivity
Get the right connection at the right price with Hero's business grade connectivity options.
backup
A backup you can trust, fully monitored and fully managed. Have Hero protect your business.
voip
Modern communications platforms for modern businesses. Increase your productivity.
audits
Know what you have and where you have it. Hero's tools can audits your devices.
strategy
Hero works with many businesses in many industries. Take your business to the next level.
Growth
Optimise your technology for growth and scalability with Hero's best practices.
Work With THe Best
Hero IT Support partners with the best in the businesses to deliver world class technical services and solutions.
5 Star Reviews
ISO 27001 Certified
Microsoft Parter
Cyber Essentials Certified
Contact US
Tell us about your business requirements today. A Hero engineer will be in touch to help you find the best model and best price for your business.
Ticket Close Responses
Hear about Hero IT Support directly from the users we are supporting.
The service was superb.
Efficient and helpful. Many thanks.
Great support fast turn around.
Thanks for the quick help!
Thank you! As always you find a solution to every problem.
Very much appreciated.
Quick respond!
Top job
Very efficiently and speedily sorted. Thanks
Always very helpful and professional!
Thanks for the quick support.
Very efficient!!! Amazing customer service. Thank you very much for your undeniable 5* service.