BUSSINESS Pay As You Go IT SUPPORT

Business IT Support Only WHen you Need IT

The ‘Per Hour’ IT support model is designed for businesses seeking flexibility and control over their IT support expenditure.

+97%

Customer satisfaction

+90%

Same Day Resolution

+95%

No Queue Time

Per Hour Business IT Support

IT SUPPORT WHEN YOU NEED IT

This model is particularly beneficial for businesses with irregular IT support needs or those looking for a low-commitment solution.

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FIXED RATE

Fixed per hour billing for onsite, remote & IT projects.

ONLY PAY FOR WHAT YOU USE

Perfect for one-off IT projects, upgrades and office moves

TRACK & MONITOR

Our ticketing system allows for tracking of duration and will keep you informed of our progress

QUICK RESPONSE

Our IT support desk is at your service to make sure your business’s IT requirements are looked at as soon as possible

Scalability

Easily scale up or down based on your current IT support requirements.

Expert Support

Access to professional IT support on an as-needed basis, ensuring expertise is available for complex issues.

Transparency in Billing

Clear and straightforward billing based on the actual hours of service provided.

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Flexibility for Projects

Ideal for specific projects or one-time IT challenges.

SATISFACTION GUARANTEE

3 MONTH TRIAL

Start your new contract with a 3 month cancel any time trial.

 

Business IT Support Models

WHEN PER HOUR WORKS

Hero IT Support offers a wide range of Business IT Support models. Chose the model that works best for your business.

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PER HOUR WORKS WHEN

If you have a low IT Support requirements, perhaps a single one time job or you just want a minimal amount of cover then PAYG could be the right choice for your business.

  • Staff off sick
  • Project Support
  • Disaster Recovery
  • Trial Services (check out our 3 month trial)

For larger or more long term support requirements Hero IT Support offers much more cost effective per user and per device models.

 

Alternative Business IT Support Models

Hero IT Support offers a range of Business IT Support Models so your business is always on the most cost effective model.

Our most popular models are:

Check out our different Business IT Support Models and Contact Us for more information.

More Than Just IT Support

Let Hero IT Support be your businesses technology partner. From basic break fix to advanced projects and strategy, Hero can help transform your business.

Projects

Hero delivers SharePoint, Microsoft 365, office moves, VoIP rollouts and many more projects.

cyber security

Need to boost your security? Call Hero for a conversation about Cyber Security today.

connectivity

Get the right connection at the right price with Hero’s business grade connectivity options.

backup

A backup you can trust, fully monitored and fully managed. Have Hero protect your business.

voip

Modern communications platforms for modern businesses. Increase your productivity.

audits

Know what you have and where you have it. Hero’s tools can audits your devices.

strategy

Hero works with many businesses in many industries. Take your business to the next level.

Growth

Optimise your technology for growth and scalability with Hero’s best practices.

Work With THe Best

Hero IT Support partners with the best in the businesses to deliver world class technical services and solutions.

5 Star Reviews

ISO 27001 Certified

Microsoft Parter

Cyber Essentials Certified

Contact US

Tell us about your business requirements today. A Hero engineer will be in touch to help you find the best model and best price for your business.

Contact Form

Ticket Close Responses

Hear about Hero IT Support directly from the users we are supporting.

The service was superb.

Efficient and helpful. Many thanks.

Great support fast turn around.

Thanks for the quick help!

Thank you! As always you find a solution to every problem.

Very much appreciated.

Quick respond!

Top job

Very efficiently and speedily sorted. Thanks

Always very helpful and professional!

Thanks for the quick support.

Very efficient!!! Amazing customer service. Thank you very much for your undeniable 5* service.