Identify the signs of a trades recommendation website which may not be completely legitimate
How do you know which tradesperson to contact for your business?
If your business is looking to contract in a tradesperson to complete something such as building work or plumbing, be careful of the website you use. Ensure you don’t fall victim to trades recommendation website scams. Usually the users of the less reliable trades recommendation websites pay a larger than usual fee as these sites may not even ask for qualifications and usually fake the customer reviews.
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The Risks
- The tradesperson or company you choose may have little to no qualifications and experience which could also lead to dangerous work
- They may be trading with no public liability or employer liability insurance, so if anything were to go wrong, it would be very a long and difficult process to get it rectified
- Customer reviews could be faked, leading to results below your business expectations
- You may pay a lot more than usual for the work being carried out
- The tradesperson could be disingenuous and request upfront payments with no intention of ever completing the work
Take Action
Things to watch out for
- Tradespeople asking for upfront payments
- Trades recommendation websites with no qualification or experience listings
- Trades recommendation websites with customer reviews that seem ‘staged’ or ‘too good to be true’
Protect yourself and your business
- Search for both negative and positive reviews on the tradesperson or company in question, don’t just use trades recommendation websites
- Meet the tradesperson to discuss the job before agreeing anything
- Always ask for the address and phone number for the tradesperson’s business and check the authenticity of the information provided
- Ensure the tradesperson is insured, qualified and experienced
- Get a written estimate before any work is carried out
- If you pay an upfront fee, be sure to get a receipt. Also make sure you are given a receipt after the final payment
Report it!
- Contact the police if you are put in danger
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