About Hero IT Support

Your technology partner
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Support. Relationships. Technology. People.

Your business is everything to you, so before we become your technology partners, you probably want to know more about Hero IT Support. Technology for business is everything to us. Together, we’d make the perfect team.  Not only do we deliver you a robust, resilient IT service…but we also future-proof your business technology, recommending services and platforms before you know they exist.

We’re an innovative Brighton-based IT support company, currently serving locations all over the UK. We pride ourselves on providing exceptional technology and outstanding customer service to businesses; from engineering consultancies to TV production firms to extreme sports providers.

End your technology troubles today – tell us more about how we can help keep your business growing. 

The Hero IT Support Mindset

Response message

Response

No charge for on-site work. Engineers get straight to work, making response times faster.
Resolution to problems

Resolution

No limit on labour. Engineers keep working until the issue is fully investigated and completely resolved.
Diagram of responsibility

Responsibility

No excuses. Unlimited support means Hero IT Support has a clear responsibility to manage your infrastructure.
Trophy representing success

Win-win resolution

No time to waste. Resolving issues properly means fewer additional call-outs, benefiting everyone.

The Hero IT Support Rebrand

Watch the video and learn about Hero IT Support and the rebrand

What do you need to know about Hero IT Support?

Understanding our customer’ technological and business needs is the key to our high retention rates.

With Hero IT Support, your business is guaranteed robust and reliable services, whether you sign up for full-service Unlimited IT Support or the simplest of Pay-As-You-Go support.

IT Support is our lifeblood, but it is also just the tip of the iceberg. We also help businesses like your with telephony, cloud solutions, cyber security and backups. We also advise our smaller clients on business technology solutions to increase productivity, profitability and remove the need to outsource/ Xero accounting, marketing automation services, Google Adwords and Analytics are just a few.

So why should you choose us? Specialising in everything IT, we haven’t yet experienced a problem we can’t solve, a service we can’t provide, or a customer that we can’t impress. Over the 11+ years of establishment, we have been accredited by and partnered with Microsoft, Xero, Dell, HP and ZYXEL. This allows us to bring trusted, cutting edge technology to your business.

Our technicians are passionate about technology and solving your IT issues. But they also come to work every day because they are sociable, warm and they like talking to our clients on the phone and in person. Relationships are everything to us and they are the building blocks of Hero IT Support, which started over 11 years ago with one client.
With 10+ years of experience, our clients stay secure, reassured and happy. And they stay with us.