Hero IT Support
About US
Providing world class Business IT Support and business technology solutions since +15 years.
+97%
Customer satisfaction
+90%
Same Day Resolution
+95%
No Queue Time
SUPPORTING CUSTOMERS, BUILDING RELATIONSHIPS
Who is Hero IT Support
Hero IT Support is an innovative Brighton based small business IT Support company and, having started as a managed IT services provider in Brighton, now serve companies across the UK.
We pride ourselves on our outstanding customer service – your problem is ours to solve.
Your business is guaranteed a robust, reliable service provided by a passionate team of managed IT service providers technical engineers. IT support services are our core focus, but we provide additional solutions to make it easier to come to us as your one source for all technology related requirements.
If you require a service which we do not offer then we have the right partners available who have gone through an in depth evaluation to make sure they provide their clients with the same ethic, morals and integrity as us.
Our mission
HERO IT SUPPORT’S MISSION IS TO CONTINUOUSLY IMPROVE AND OPTIMISE BUSINESSES AS EFFICIENTLY AND COST EFFECTIVELY AS POSSIBLE.
Hero IT Support
Where We Started
Ragnar has developed a caring and efficient working environment which plays a big part in why our customers love the business IT services we provide.
How it Started
Hero IT Support was created over 15 years ago by our Director, Ragnar, who started out at the University of Sussex studying Computer Science an Artificial Intelligence which led him to create Fitsystems Ltd in 2006.
How It's Going
In September 2017 we wanted to rebrand. The most popular gift from our customers had always been Hero chocolates so we became Hero IT Support.
Ragnar has done a lot of public speaking and is an active GDPR practitioner which helps our existing customers feel safe and compliant when it comes to data security.
More Than Just IT Support
Let Hero IT Support be your businesses technology partner. From basic break fix to advanced projects and strategy, Hero can help transform your business.
Projects
Hero delivers SharePoint, Microsoft 365, office moves, VoIP rollouts and many more projects.
cyber security
Need to boost your security? Call Hero for a conversation about Cyber Security today.
connectivity
Get the right connection at the right price with Hero's business grade connectivity options.
backup
A backup you can trust, fully monitored and fully managed. Have Hero protect your business.
voip
Modern communications platforms for modern businesses. Increase your productivity.
audits
Know what you have and where you have it. Hero's tools can audits your devices.
strategy
Hero works with many businesses in many industries. Take your business to the next level.
Growth
Optimise your technology for growth and scalability with Hero's best practices.
Work With THe Best
Hero IT Support partners with the best in the businesses to deliver world class technical services and solutions.
5 Star Reviews
ISO 27001 Certified
Microsoft Parter
Cyber Essentials Certified
Contact US
Tell us about your business requirements today. A Hero engineer will be in touch to help you find the best model and best price for your business.
Ticket Close Responses
Hear about Hero IT Support directly from the users we are supporting.
The service was superb.
Efficient and helpful. Many thanks.
Great support fast turn around.
Thanks for the quick help!
Thank you! As always you find a solution to every problem.
Very much appreciated.
Quick respond!
Top job
Very efficiently and speedily sorted. Thanks
Always very helpful and professional!
Thanks for the quick support.
Very efficient!!! Amazing customer service. Thank you very much for your undeniable 5* service.