COMPANY IT SUPPORT

Reliable IT Support That Grows with You

Learn how we deliver uninterrupted IT operations, tailored to your business needs.

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+97%

Customer satisfaction

+90%

Same Day Resolution

+95%

No Queue Time

Hero IT Support

Why Choose Us

Amazing engineers working for your business.

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24/7

We are always available. Standard hours with on call emergency cover and full 24/7 options.

No Hold

Instant support ready for when you need it. Respect the value of your time.

Partnership

Long term investment in your business to reduce ticket numbers.

automation

Fix issues faster with IT Support Automation.

Hero IT Support

Certified and trusted

We have a +15 year track record of providing world class support and the certifications to prove it.

ISO 27001 Certified

Cyber Essentials Certified

Choose your model

Get the perfect fit

Choose the model that fits your business best and maximise your IT budget.

Per User

Do your Users have multiple Devices? Get cost effective IT Support that covers all of them.

Per Device

Are your Devices used by multiple Users? Only pay for the devices you want supported.

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Per Hour

Only need a top-up support? Minimum commitment, maximum flexibility.

Per Ticket

Need a custom solution? Let us quote you a per Ticket model to optimise your budget.

SATISFACTION GUARANTEE

Trial, adjust and switch to the best model for your business.

3 MONTH TRIAL

Start your new contract with a 3 month cancel any time trial.

 

Per User and Per Device

Remote and Onsite IT Support

Pick the cost effective model that’s right for your business.

Remote COMPANY IT Support

Save money by selecting remote support only.

If you need onsite support we’ve still got you covered with our discounted hourly rate.

 

REMOTE AND ONSITE COMPANY IT Support

Get full cover and piece of mind by adding Onsite IT Support to your bundle.

For a fixed predictable monthly fee.

More Than Just IT Support

Let Hero IT Support be your businesses technology partner. From basic break fix to advanced projects and strategy, Hero can help transform your business.

Projects

Hero delivers SharePoint, Microsoft 365, office moves, VoIP rollouts and many more projects.

cyber security

Need to boost your security? Call Hero for a conversation about Cyber Security today.

connectivity

Get the right connection at the right price with Hero's business grade connectivity options.

backup

A backup you can trust, fully monitored and fully managed. Have Hero protect your business.

voip

Modern communications platforms for modern businesses. Increase your productivity.

audits

Know what you have and where you have it. Hero's tools can audits your devices.

strategy

Hero works with many businesses in many industries. Take your business to the next level.

Growth

Optimise your technology for growth and scalability with Hero's best practices.

Work With THe Best

Hero IT Support partners with the best in the businesses to deliver world class technical services and solutions.

5 Star Reviews

ISO 27001 Certified

Microsoft Parter

Cyber Essentials Certified

Contact US

Tell us about your business requirements today. A Hero engineer will be in touch to help you find the best model and best price for your business.

Contact Form

Ticket Close Responses

Hear about Hero IT Support directly from the users we are supporting.

The service was superb.

Efficient and helpful. Many thanks.

Great support fast turn around.

Thanks for the quick help!

Thank you! As always you find a solution to every problem.

Very much appreciated.

Quick respond!

Top job

Very efficiently and speedily sorted. Thanks

Always very helpful and professional!

Thanks for the quick support.

Very efficient!!! Amazing customer service. Thank you very much for your undeniable 5* service.