Is every contactless purchase a safe contactless payment?
Contactless cards have been around for a while now, but are we using them safely? Contactless cards use a technology called Near Field Communication (NFC). This is a wireless chip inside the card which once placed on the reader, completes a specific action. So in this case, authorises the payment. Currently the limit for this is set to £30, however, mobile phones are also using contactless payments and don’t always have a limit as they are authorised with something like a code, fingerprint or face ID. Make sure you and your colleagues are using safe contactless payment.

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- Phone battery running out
- Phone or card becoming lost or stolen
- Unable to pay abroad due to different systems
- Financial information not being removed properly from a phone you are disposing of or sellin
Take Action
- Unusual looking card readers
- A card reader that appears to have been tampered with
- Call your bank immediately and inform them so they can disable your phone or prevent any more money from leaving your account
- Phone us straight away on 0800 680 00 88 and report it to Action Fraud
- Use a safe contactless payment card protector. This could be a sleeve which goes over a card individually. Alternatively you can get card cases which protect numerous cards from being read
- Keep your phone locked and regularly change the password/passcode
- Take care to not loose or damage your phone or card
- Make sure you have read the terms and conditions on who is liable when it comes to safe contactless payment and security breaches with your bank
- Regularly check your bank statements so you can check all the payments and ensure you authorised all
- Consider dedicated IT support services for round the clock assistance