Virtual business tools
As a company providing small business IT support, we ensure our technicians are equipped with the right business tools. Therefore, each of our technicians carry their own flight cases with the tools to fix most physical IT issues. However, it’s not just the physical tools that help our technicians solve our customers problems. Our technicians couldn’t work without these three business tools. If they did, work flow would become very slow and generally extremely unproductive. When it comes to digital tools here are our top three business tools. Tools that technicians from all IT companies couldn’t live without, but marketing and accounts department too.
Managed File Sync
The first business tool is Managed File Sync. This is our file storage and sharing tool with military-grade security. Staff members can access files anywhere from any device as long as there is a secure internet connection. With Managed File Sync, admin users can control permissions for each staff member and the access to which folders. Therefore, you can ensure the appropriate employees view the appropriate folders and files. There are also features such as tracking and collision support, allowing full control over employee activity on files. In addition to, prevention of file collisions when two people work on a document at the same time. You can also view every computer each user has their Managed File Sync on. This can be a great security feature to monitor. If there are any devices that are unrecognised, you can sign out immediately to reduce the risk of unauthorised access. Read more about Managed File Sync here.
Office 365 Portal
The second business tool if Office 365’s Portal. Having a business Office 365 account enables your employees to access their emails from any device with a secure internet connection. Therefore, allowing staff to work on the go and onsite. Another great feature of the Microsoft Office 365 Portal is the ability to use the Apps online. These include Word and Excel, even if the device doesn’t have these apps installed, you can still use them online. Microsoft Office 365 also use multi-factor authentication which adds a second layer of security to your account. You log in as normal and then you will be asked to enter a code. You’ll find this on a text message or an authentication app, depending on how you configure the initial set up. This can act as a fraud alert if unauthorised people are trying to access your account. You will be notified to enter the code. If you were not trying to access your account then you know someone else is and can act upon this. Read more about multi-factor authentication here.
Managed Disclaimer
Marketing opportunities
Having Managed Disclaimer can also provide marketing opportunities as everyone looking at your email signature is another audience. The signature designs and features are endless. Did you know that there is certain information in an email signature that legally should be displayed? Managed Disclaimer solves all your problems and ensures your business is compliant by applying the legally required information to every email signature every time. Read more about Managed Disclaimer here. There are many more tools which benefit businesses and are used on a daily basis by managed IT services. Whether industry-specific or not. However, we believe these are the top three that most businesses who use computers would benefit from. This is through productivity and efficiency by simply implementing these simple, but vital business tools.Physical Business Tools
Not only do we think your business would benefit massively from the three virtual business tools mentioned above, but also these three physical business tools should always be available in case things go wrong.