These 2 Technologies are Going to Change Your Business

These 2 Technologies are Going to Change Your Business

I’m sure you’ll agree – keeping up with the latest technologies can be difficult in today’s world. You just have to scroll through your, and it’s full on the next big thing.

A lot of these technologies will go nowhere and what you see on the internet is sensationalised to grab your attention for likes, shares and subscribers.

As one of the UK’s best IT support companies, it’s our duty to filter through this and keep up to speed with what actually is useful for our clients and what to watch out for.

In this article, we’re going to outline two technologies that should not be ignored, by businesses or us providing IT services, as they’ll completely change the way a lot of small businesses will operate in the next ten years.


5G Connectivity

When you first hear the word 5G you probably think fast mobile internet. While that is true, the speeds at which 5G operate and what’s been done with both terrestrial and satellite 5G to give a level of connectivity never seen before. You’ll no longer require a dedicated internet line to your place of business.

5G will be integrated into everyday devices from the consumer level all the way to the smart cities. With real-world speeds of 500 Mbps. To put that into context speeds today on 4G top out at about 60 Mbps on average. A 500 Mbps connection is something you get from a hardwired computer hooked up to fibre internet. Everything will be connected, all the time, everywhere.

This brings with it some fantastic opportunities, and the only limitation is our imaginations on what is possible.


Artificial Intelligence (AI)

AI has come a long way in the last few years with most of the development being focused on machine learning. If you have a large enough data set, there are now algorithms that can learn and predict the outcomes of situations and scenarios based on historical data. Banks now employ machine learning on their customer’s accounts. They can easily spot suspicious activity based on millions of data points. Other uses that banks are using AI for is the ability to predict when a customer is going to leave them and switch to another bank. Of course, this does not happen often, but banks have enough investment behind them to reduce the risk of this occurring using AI. Certain recruitment agencies and large enterprises are using AI and machine learning to filter out bad candidates or preferred candidates in the recruitment process.

While AI and machine learning do require some investment, it is now being commoditised to the point anyone can set up a machine learning bot using Google cloud services and a large enough data set. Now we’re not experts in this field in that we focus on managed IT services, but this indeed is one technology that has the potential to change the business landscape. A very real-world practical example of this right now is AI bots that can perform document analysis of legal contracts to identify risks that a business may face.

Your next lawyer could be a robot.

If you’d like to get the best small business IT support from a group that keeps you informed about the latest technology trends that can be of benefit to your business, then please contact us.